Retail Sales Supervisor at Alister Greene Consulting

Responsible to: Business Development Manager
Accountable to: Managing Director

Job Summary

• Responsible for managing a retail staff within a business. Coordinates the shipping of goods, sets up displays, and assists customers and staff during business hours.

Key Responsibilities

• Responsible for sales staff (Hiring and training new sales associates in the job function)
• Supervises sales associate to ensures duties are being carried out
• Sets and meets sales goals to keep profits flowing at high level
• Helps retail sales staff achieve sales targets.
• Ensures proper items are being restocked on shelves and that less popular items are not being ordered in large amounts
• Ensures the sales floor is kept attractive and appealing
• Maintains store's cleanliness and health and safety measures.
• Handles customer questions, complaints, and issues.
• Utilizes technology to record sales figures, for data analysis and forward planning.
• Ensures the highest standards of client service are maintained at all times

Education and Experience

• A minimum of 3 years’ retail sales experience
• BSc or HND in any field
• Attention to details
• Strong interpersonal and communications skills both verbal and written
• Able to speak effectively in interpersonal situations
• Strong independent work ethic, excellent time management skills, and organisational abilities
• Good leadership and team working qualities
• Good knowledge of MS Office