Retail Sales Executive at Simba Group

Job Summary

• We are seeking a dynamic and results-driven Retail Sales Executive to join our Retail Sales Team in the power products industry. 
• The ideal candidate will have a strong sales background, excellent customer service skills, and experience in selling power-related products such as inverters, batteries, and solar solutions.
• They will be responsible for driving sales, building customer relationships, and ensuring a seamless retail experience.

Responsibilities

• Drive retail sales of inverters, batteries, and other power products to individual and business customers.
• Engage with walk-in customers, understand their power needs, and recommend suitable products.
• Develop and maintain strong customer relationships to ensure repeat business.
• Meet and exceed monthly sales targets through effective product demonstrations and upselling.
• Handle pricing negotiations, order processing, and after-sales support.
• Keep up-to-date with market trends and competitors' pricing and products.
• Work closely with the technical team to ensure customers receive accurate product information.
• Maintain proper stock levels and ensure proper product displays in the retail space.
• Generate sales reports and provide insights on customer behaviour and product demand.

Requirements

• Strong negotiation and persuasion skills.
• Excellent verbal and written communication skills.
• Ability to work in a target-driven environment.
• Knowledge of power backup solutions (inverters, batteries, solar products) is an advantage.
• Strong customer service orientation and problem-solving abilities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) for reporting and presentations.

Qualifications
Educational Qualification:

• Bachelor’s Degree or its equivalent in Business, Marketing, or a related field.

Experience:

• 3+ years of experience in retail sales.
• Experience in a similar industry will be an added advantage.