Retail Sales Executive at SKLD integrated Services LLC

As the Retail Sales Executive in SKLD Integrated Services Limited, you are (to):

• Attend politely and courteously to all walk-in clients irrespective of their status, dressing, request or attitude.
• Acquaint yourself with all company’s products and services. You must be able to cross sell and up sell products.
• Advise customers on available organization’s products
• Build positive and productive relationship with clients. It’s advisable that you know them by names and always address them with a title.
• Inform your reporting line manager of every client issues and resolutions experienced at the end of every work day.  Note for urgent ones, please immediately notify the Store manager.
• Attend to clients’ inquiries and complaints. Provide client support services in accurate and timely fashion
• Maintain high level of professionalism and competence in every client interaction
• Work in compliance with company policies and procedures
• Present and portray a positive image of the organization, its products and services to clients
•  Be familiar with the products and their prices.
• Give regular updates on stock level to the store manager
• Recommend potential products or services to the store manager by collecting customer information
• Keep records of sales proceeds at the end of the day
• Work together as a team with other colleagues.

Skills & Competencies

• Proficiency in Microsoft packages
• Outstanding communication and interpersonal abilities
• Attention to details
• Ability to Up-Sell and Cross –Sell products
• Analytical mind and familiarity with data analysis principles
• Be able to work under pressure especially during peak period
• HND/Bsc in any relevant field
• 1-2 years’ relevant experience in Customer Services and Retail Operations.

Location : Ikeja & Surulere