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  • Posted: Mar 27, 2023
    Deadline: Apr 5, 2023
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  • We are an indigenous Telecommunications company established in 2004. A brand that offers high quality and differentiated solution to customers in the mobile telecommunications industry. We are positioned as a value for money brand that provides a wide range of mobile communication tools, solutions and services in a synergistic manner.
    Read more about this company

     

    Retail Advisor / Customer Service Officer

    Job Description

    • Listen to customers’ concerns, issues and questions.
    • Resolve customers’ concerns and answer customers’ questions to your best ability.
    • Maintain a positive attitude and calmly respond to customers’ complaints.
    • Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.
    • Recommend possible products to meet the customers’ needs.
    • Refer issues and questions to managers if necessary.
    • Prepare product and customer reports by gathering data collected during customer interactions.

    Skills and Qualifications

    • Candidates should possess a Bachelor's Degree.
    • 2 - 4 years work experience.
    • Personable and attentive.
    • Strong interpersonal skills.
    • Strong verbal communicator.
    • Familiar with the software used to connect with customers and gather their information
    • Knowledge of applicable products and markets.
    • Should reside within Ikorodu or its environs.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@ringo.com.ng using "Retail Advisor" as the subject of the mail.

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