Restuarant Supervisor at The Borough Lagos

Job Brief

• We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills.

Restaurant Supervisor Responsibilities:

• Assist in the hiring and training of new employees as well as the continuous training of existing staff
• Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
• Maintain high-quality food standards
• Oversee our kitchen staff’s compliance with all health code and sanitation requirements
• Provide exceptional customer service and lead staff to do the same
• Respond to customer complaints quickly and resolve them effectively
• Develop strategies for improving our customers’ dining experience
• Work with staff to project future needs for kitchen supplies, goods, and cleaning products
• Maintain inventory of all needed supplies
• Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
• Manage the work schedules of our restaurant’s staff

Restaurant Supervisor Requirements:

• A degree in hospitality management or a related course
• Previous supervisory experience in the hospitality industry preferred
• Proven ability to work in a fast-paced setting
• Strong multi-tasking skills
• The physical ability to remain standing for long periods of time
• Exceptional organizational, communication, and customer service skills
• Strong managerial skills