Restaurant Supervisor at WorQulture

About the job

• The ideal candidate is a self starter, motivated, and process driven individual who will ensure that enough staff members are present for the shift and that all operations are carried out safely and on time.
• Overseeing the daily activities and how employees perform during their shift

Responsibilities

• Manage daily schedules, employee shifts, and time-off requests.
• Assign duties to employees and oversee their progress.
• Ensure that daily sales/production goals are met.
• Count cash at the end of the shift and manage bank deposits.
• Train and integrate new workers to the work processes.
• Provide guidance and feedback to employees when needed.
• Ensure industry rules and regulations are followed.
• Handle customer and employee complaints.
• Resolve conflicts between employees.
• Transfer products and other objects to and from the worksite on occasion.
• Assign tasks to staff members.
• Supervise staff to ensure that tasks are completed on time and according to food, health and safety standards. Order materials needed for production.
• Open or close the restaurant (when responsible for the first or last shift).
• Inform the next Shift Manager about pending tasks.
• Report maintenance and training needs.
• Evaluate staff performance and provide training where necessary.

Requirements

• A minimum of Ordinary National Diploma Professional Qualifications
• Relevant professional qualifications are an added advantage.
• Minimum of 3 years experience in a similar role
• Must live within close proximity to lekki phase 1
• Good supervisory and communication skills