Restaurant Supervisor at Mopheth Group

Description

• The Restaurant Supervisor oversees daily operations, ensures exceptional customer service, and supports the Executive Chef by providing timely reports.
• This role requires strong leadership, multitasking ability, and a focus on achieving sales targets and customer satisfaction.

Key Responsibilities

• Supervise restaurant staff and ensure smooth daily operations.
• Maintain high standards of customer service and resolve client issues promptly.
• Monitor sales performance and work towards achieving set targets.
• Prepare and submit operational reports to the Executive Chef.
• Ensure compliance with hygiene, safety, and quality standards.
• Train and motivate team members to deliver excellent service.
• Handle service-facing clients professionally and fluently.
• Implement innovative ideas to improve efficiency and customer experience.

Qualifications

• Education: Minimum of OND / HND qualification or equivalent in Hospitality Management or a related field.
• Experience: Previous experience in restaurant supervision or similar role.

Skills:

• Fluent communication and interpersonal skills.
• Strong leadership and team management.
• Critical thinking and problem-solving ability.
• Ability to multitask and work under pressure.
• Sales and customer service orientation.

Core Competencies:

• Hardworking and proactive.
• Team player with leadership qualities.
• Innovative and detail-oriented.
• Strong organizational and reporting skills.