Restaurant Supervisor at Elvaridah

Job Summary

• The Restaurant Supervisor is responsible for overseeing the day-to-day operations of the restaurant, ensuring excellent customer service, maintaining quality standards, and supporting staff performance.
• The role requires strong leadership, attention to detail, and the ability to manage operations efficiently in a fast-paced environment.

Key Responsibilities

• Supervise daily restaurant operations to ensure smooth service delivery.
• Lead, train, and motivate front-of-house staff.
• Ensure high levels of customer satisfaction by addressing complaints promptly.
• Monitor food quality, presentation, and service standards.
• Coordinate staff schedules, shifts, and attendance.
• Enforce health, safety, and hygiene standards.
• Manage inventory levels and coordinate with kitchen staff on stock needs.
• Assist in implementing operational policies and procedures.
• Support sales initiatives and upselling strategies.
• Prepare daily reports on sales, staff performance, and operational issues.

Requirements

• Minimum of OND / HND / BSc in Hospitality Management or related field (preferred).
• Proven experience as a Restaurant Supervisor or similar role.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Ability to work under pressure and handle multiple tasks.
• Knowledge of food safety and hygiene regulations.