Restaurant Business Manager at ELECCIÓN TAKEOUT

We are looking to hire a Restaurant Manager for our new restaurant which opened up late this year. The Manager will be responsible for the day-to-day activities and putting us on the map as a recognized food vendor within Nigeria, by thinking up and executing ideas that drives in sales.

Duties;

• Taking care of the business aspect of the restaurant.
• Training and supervising allotted staff.
• Ensure food safety measures are always adhered to. This includes sanitary regulations set by the State and National governments.
• Scheduling workforce to ensure the restaurant always has enough bandwidth to accommodate customers.
• Taking ownership of budgets to maximize profits without compromising on quality.
• Addressing customer feedback and complaints.
• Payroll management.
• Inventory management.
• Preparing efficiency reports that will throw light on the age-old questions of “what is good, what is bad, and what can be better” aspects of the business

Job Brief

• Ability to manage staff, including staff scheduling, payroll management, complaint resolutions, and dispute dissuasion.
• Establish SOPs in his/her own capacities to ensure maximized output without compromising quality.
• Host daily catch-ups to ensure no stone is left unturned from the start of the day to end of day operations.
• Generating efficiency and attrition reports.
• Ensuring costing is controlled to ensure maximized profits.
• Handling customer complaints and discussing them with the concerned department to ensure conflict resolution

Responsibilities

• Taking complete ownership of day-to-day operations, which includes generating ideas that will drive in customers, place us on the map as a leading food vendor, and make workers comfortable.
• Create weekly schedules to ensure maximized workforce attendance.
• Generate daily, weekly, and monthly reports to display anomalies, highlight issues, and monitor efficiency in terms of safety protocols, attendance, sanitary precautions, and sales.
• Create strategies to maximize sales, profits, and workforce development.
• Coordinating between the staffs to ensure smooth operations.
• Greet walk-in customers, handle reservations, and offer advice in terms of menu.
• Manage inventory and hold weekly/monthly stock audits to ensure timely re-stocking.
• Manage licensing and comply with legal requirements levied, if any

Requirements

• Must be based in Abuja.
• Experience in the relevant field as a restaurant manager.
• Strong communication skills.
• Hands-on knowledge of Microsoft office and workforce management software like CRM, if applicable.
• Marketing and people management skills.
• Charming personality, goal-achievement oriented a knack for producing desirable results.
• Adaptability and flexibility.