Relationship Officers at Tatum Bank

Job Summary

• Responsible for acquiring, managing, and growing retail customer relationships while driving deposit mobilization, product cross-selling, and excellent service delivery in line with TATUM Bank’s commercial objectives.

Key Responsibilities

• Acquire new customers and grow the branch deposit base (CASA focus).
• Manage assigned customer portfolio and ensure account activity.
• Market and cross-sell products (Savings, Current, Fixed Deposit, e-channels, cards).
• Support consumer lending products where applicable.
• Ensure proper KYC documentation and compliance with CBN regulations.
• Resolve customer issues promptly and maintain service standards.
• Support branch sales campaigns and community marketing initiatives.
• Achieve assigned monthly and annual targets.

Qualifications & Experience

• Bachelor’s Degree or HND in any discipline.
• 2–4 years’ experience in retail banking, sales, or customer service.