Relationship Officer at Unified Payment Services Limited

Job Objective(s)

• Marketing and sales of UP’s Value Added Services to ensure financial targets are met.

Duties & Responsibilities

• Win new business from clients and manage relationship with clients to grow the existing business.
• Resolves or treat customer’s issue/request promptly.
• Work with Head of Department (HOD) to develop/upsell existing business to clients, and identify and pursue new business opportunities for Payarena Value Added Services.
• Collation of tasks from internal and external call notes/meetings.
• Strategic partnership in signing up billers.
• Onboarding agents to ensure growth of each biller transactions.
• Manage efficient receivable circle with clients.
• Monitoring of various wallet balances and funding as at when required. Monitoring of daily sales, identifying trends, behavior and pattern of products and channels.
• Marketing of all value added services product and ensuring that financial targets are met.
• Conduct periodic review of existing product documentation and ensure they align with new business objectives and regulatory directives.
• Provide support for all other departmental activities/tasks as may be required be the HOD.

Job Requirements

• A minimum of First Degree / HND in any Management Science / Social Science-related discipline preferably in Business Administration and Marketing.
• 2 - 5 years post NYSC experience in business development or Value Added Services related roles.