Relationship Officer (SME Loans & Deposit Mobilization) at Trident Microfinance Bank

Job Description

• We are looking to hire an experienced and talented deposit mobilization officer and relationship officer with good deposit mobilization & customer acquisition skills, also knowledge in pay roll lending and SME lending is an added advantage.

Job Responsibilities

• Build relationships with clients to promote, and engage the banks'products.
• Ensure satisfactory service delivery to all customers and address their inquiries promptly.
• Generate sales leads to expand the customer base.
• Adhere to standard operating procedures and business practices.
• Achieve established performance targets within the specific time frame.
• Source for new high-end customers, persuading them to deposit money.
• Maintaining existing deposit clients.
• Inform the client of the status of their deposit.
• Ensure the form for opening a fixed deposit account is adequately completed and registered.
• Work with the team to develop and implement a business development plan to improve the deposit mobilization and retention of deposit and also manage withdrawal attrition
• Contribute to the development of innovative savings products in line with customer needs
• Create and enhance new methods for rewarding depositors with interest on ordinary and fixed deposits.
• Marketing and sale of all bank’s deposit products.
• Meet assigned targets and quota in deposit mobilization and other assigned tasks.

Requirements

• B.Sc. / HND (or OND with 4 years experience in the microfinance industry).
• Prior experience as a deposit mobilization officer in a financial institution.
• Good verbal and written communication skills
• Strong negotiation and interpersonal skills
• Candidate should be resident in Abuja or environs.