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  • Posted: Mar 14, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Keystone Bank is a full service commercial bank wholly owned by the Asset Management Corporation of Nigeria (AMCON) and was granted banking license on August 5, 2011, by the Central Bank of Nigeria (CBN). The Bank has met and exceeded all capital and capital adequacy requirements of the CBN and assumed the deposit liabilities, certain other liabilities and a...
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    Relationship Officer/Manager

    Job Description

    • The ideal candidate must be able to build and cultivate relationships with potential and existing customers and translate those relationships into profitable business for the Bank.


    • Contribute to the formulation and implementation of strategies necessary to acquire and sustain accounts in the retail and commercial sectors of the market
    • Identify customer needs/buyer values and proactively seek to provide products/ services to meet the identified needs
    • Review applications for credit facility (in line with the Bank’s policy) and make appropriate recommendations/decisions
    • Analyze and screen applications for credit based on the Bank’s credit risk procedures
    • Initiate and carry out recovery action on non-performing credit facilities on assigned accounts
    • Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels
    • Ensure timely resolution of customer complaints and issues
    • Prepare periodic activity and performance reports
    • Participate in team meetings
    • Act on behalf of and perform other tasks as assigned by the Business Team Lead


    • Bachelor's degree
    • 2-6 years of sales and client relationship experience
    • Good knowledge of credit management
    • Ability to manage multiple projects and clients
    • Ability to take initiative and demonstrate persistence
    • Creative and Innovative
    • Good negotiation skills
    • Strong communication and interpersonal skills

    Method of Application

    Interested and qualified? Go to Keystone Bank on to apply

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