Keystone Bank is a full service commercial bank wholly owned by the Asset Management Corporation of Nigeria (AMCON) and was granted banking license on August 5, 2011, by the Central Bank of Nigeria (CBN). The Bank has met and exceeded all capital and capital adequacy requirements of the CBN and assumed the deposit liabilities, certain other liabilities and a...
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The ideal candidate must be able to build and cultivate relationships with potential and existing customers and translate those relationships into profitable business for the Bank.
Responsibilities
Contribute to the formulation and implementation of strategies necessary to acquire and sustain accounts in the retail and commercial sectors of the market
Identify customer needs/buyer values and proactively seek to provide products/ services to meet the identified needs
Review applications for credit facility (in line with the Bank’s policy) and make appropriate recommendations/decisions
Analyze and screen applications for credit based on the Bank’s credit risk procedures
Initiate and carry out recovery action on non-performing credit facilities on assigned accounts
Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels
Ensure timely resolution of customer complaints and issues
Prepare periodic activity and performance reports
Participate in team meetings
Act on behalf of and perform other tasks as assigned by the Business Team Lead
Qualifications/Skills/Competences
Bachelor's degree
2-6 years of sales and client relationship experience
Good knowledge of credit management
Ability to manage multiple projects and clients
Ability to take initiative and demonstrate persistence
Gmail
Yahoomail