Relationship Officer at Credit Registry

Responsibilities

• Provide first-line support to customers
• Drive credit report usage in line with revenue targets
• Initiate and proffer ways to drive customer endearment to our products and services
• Identify and propose new product and new feature requests raised by customers
• Identify and nurture new market opportunities
• Drive promotional/marketing campaigns
• Work closely with the PSG team to ensure technical issues are resolved within the shortest possible time
• Identify and recommend user training opportunities
• Obtain competitive and market intelligence information on new trends, techniques, and practices
• Administer periodic customer surveys
• Perform other duties as directed by the Head, Sales & Business Development.