Relationship Manager at Zylus Group International

Job Purpose

• The Relationship Manager will be responsible for managing and nurturing client relationships, driving sales, and ensuring customer satisfaction within the real estate business.
• The role involves identifying potential clients, tenants while maintaining strong ties with existing clients to achieve the firm’s sales and growth objectives. In this role, you will:

Key Responsibilities

• Develop and maintain long-term relationships with clients, investors, and corporate partners.
• Actively prospect for new business opportunities, including individuals, corporates, and institutional investors.
• Manage client portfolios, understand their real estate investment needs, and propose tailored property solutions.
• Maintain up-to-date knowledge of property listings, market trends, financing options, and regulatory requirements.
• Track and achieve sales targets as set by management.
• Provide regular reports and feedback on client interactions, sales pipeline, and market intelligence.
• Resolve client issues and complaints promptly to ensure a high level of customer satisfaction.

Key Requirements
Education & Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Real Estate, or related field.
• Professional certifications in Sales, Real Estate, or Customer Relationship Management (CRM) are an added advantage.

Experience:

• 3–5 years’ experience in relationship management, sales, or business development (preferably in real estate, banking, or investment sectors).
• Proven track record of meeting and exceeding sales/revenue targets.

Skills & Competencies:

• Strong communication and interpersonal skills.
• Excellent negotiation and closing skills.
• Ability to build and maintain trust-based client relationships.
• Sound understanding of the real estate market and investment dynamics.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite and CRM tools.

Telemarketing Skills:

• Self-motivated, results-oriented, and able to work under pressure.

Other Details:

• Travel Requirements: Occasional site visits, client meetings, and events.