Relationship Manager, Retail & SME Banking at Westfield Consulting

Job Summary

• The job holder will drive product sales and ensure growth in volume and value of accounts in line with set targets.

Principal Duties and Responsibilties

• Serve as client’s advocate and trusted advisor on financial matters.
• Handle all client enquiries effectively and resolve complaints appropriately.
• Build relationships with customers and organizations.
• Build good relationship with business heads to drive products sales and acquisition within identified markets.
• Build, strengthen, and leverage internal networks, alliance partnerships and relationships.
• Sell, Cross-sell and Upsell the Bank’s products for optimum build-up of revenue.
• Implement marketing strategies / programs laid out by the Bank to boost profit.
• Listen to customer requirements and present appropriate solutions to make a sale.
• Achieve set deposit targets / Contributions by acquiring business / investment deals from Individuals and Corporate entities.
• Source clients for both savings, Current and fixed deposit accounts in line with set target.

Qualifications and Experience

• Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. 
• A postgraduate qualification or relevant professional certification would be an added advantage.
• 4 - 7 years’ continuous banking experience in sales and credit with a minimum of 2 years in a supervisory position for more experienced candidates.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.

Renumeration
Very attractive.