First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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Supervise activities of retail marketing staff to ensure timely and efficient service delivery to customers.
Promote the sales and service culture through coaching, guidance and staff motivation
Ensure achievement of monthly and annual targets
Approve expenditure for the branch marketing team within limits
Ensure branch operating cost is within approved budget
Ensure zero tolerance for inactive/dormant accounts
Manage all staff in the team to achieve increased value creation, volume of business and enhanced profitability for the bank
Ensure effective risk asset appraisal, disbursement and monitoring
Provide timely and accurate reports in prescribed formats and intervals
Ensure excellent working relationship with the branch operations staff
Perform all other duties as assigned by the Group Head.
JOB REQUIREMENTS
Education
Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
Higher Degrees (MBA)/Professional Certificate will be an added advantage
Experience
Minimum of 5 years relevant experience and at least 2 years in management position with responsibility in Retail & marketing units, relationship management, product management and Marketing and retail sales.
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