Relationship Manager - Retail Banking at First Bank

DUTIES & RESPONSIBILITIES

• Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
• Manage and deepen relationships with existing and prospective customers.
• Win new accounts and resuscitate dormant relationships.
• Market the bank’s products to meet customer needs.
• Initiate development of products required to meet customer needs.
• Ensure efficient service and maintenance of existing customer.
• Ensure zero tolerance for inactive/dormant accounts.

Education

• Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
• Higher Degrees (MBA)/Professional Certificate will be an added advantage

Experience

• Minimum experience – 3 years relevant banking (marketing and credit) experience

Knowledge

• Good Knowledge of the business environment
• Credit/Risk Management
• Banking structure, policies, and procedures
• Customer Service
• Strategic Business Planning