Relationship Manager at MacTay Consulting

Job Objectives

• Establish and maintain relationship with clients, by providing professional and specialized financial solutions in all areas.
• Growth and revenue drive for the Bank.

Job Responsibilities

• Overall responsibility for implementing and driving the sales strategy for the bank.
• Responsible for directly meeting the business annual revenues target for the assigned portfolio of over N ---- billions p.a.
• Develop and manage the sales pipeline for the assigned portfolio.
• Acquisition of new business through aggressive marketing
• Cross functional liaison and co-ordination, interacting with colleagues within the corporate bank and other Units including operations, markets, transaction services and compliance among others.
• Ensure consistent customer satisfaction through regular calling and feedback to the Corporate Bank Head
• Responsible for credit presentations and seeking credit approvals for the assigned portfolio.
• Enhancing customer loyalty to ensure retention of clients.
• Maintain high control & ethical standards.
• Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
• Implement marketing strategies / programs laid out by the bank to boost business development.
• Listen to customer requirements and present solutions to make a sale.
• Perform other related duties as assigned by the Divisional Head.

Key Performance Indicators

• Delivery of all Set Financial targets
• Achievement of Contribution target
• Achievement of Demand deposit volumes and Time deposits
• Achievement of Trade Volumes
• Customer Service delivery – Customer Satisfaction rating.

Job Requirements
Education:

• Minimum Educational Level - Bachelor’s degree in any discipline, with second class upper division.

Key Competency Requirements:
Knowledge:

• Good Knowledge of the various Industries and customers businesses
• Good Knowledge of the products and services of the bank.
• Knowledge of Finance, Accounting and Economics
• Business development and acquisition
• Banking Operations, Policies, and Procedures.
• Excellent knowledge of Selling / Marketing.
• Knowledge of current business trends and CBN Regulatory laws.

Skill / Competencies:

• Ability to evaluate needs of customers and determine what products or services would best serve those needs.
• Excellent Communication skills – oral and written.
• Must be Strong, Tenacious and Persuasive.
• Strong Selling / Marketing skills
• Must be self-driven and have a passion for Marketing.
• Good Relationship management skills
• Confident and possess excellent Networking skills.
• Process oriented - good planning & organization skills.