This position entails directing field service engineers in ensuring energy uptime, optimizing system performance, troubleshooting, and repairing technical issues. Additionally, the role involves actively contributing to continuous improvement through thorough data analysis, reporting, and collaborative efforts.
The ideal candidate is someone with a strong technical/engineering leadership background, capable of leading and supervising a dynamic team and working in a fast-paced environment.
Responsibilities:
Oversee the FSEs in executing the setup of new hubs, ensuring seamless connectivity, and conducting regular maintenance on hub energy systems
Lead and coach FSEs on the best practices through regular training and professional development initiatives.
Regularly review reports submitted by the FSEs, on hub energy performance and other technical issues.
Collate monthly reports and share them with the management team
Collaborate with Jaza Stars, Regional Coordinators (RCs), Network Operations Centre (NOC) data team and FSEs to diagnose and resolve technical challenges.
Prepare and share monthly performance review reports on Power availability.
Qualifications & Experience:
Strong proven expertise in and a deep understanding of energy and solar systems.
Minimum of 3 - 6 years of technical/engineering leadership experience within the telecommunications/energy industry or other related industries.
Strong analytical and problem-solving skills with the ability to identify and implement solutions to complex technical challenges.
Strong commitment to safety and compliance with HSE standards.
Proficiency with data analysis tools and reporting software including MS suite.
Ability to work independently and effectively in a team environment.
Ability to lead and mentor a team
Bachelor's degree in electrical engineering or related field
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