Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jun 17, 2025
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • The last mile energy company. We build solar energy charging stations and rent batteries in off-grid communities
    Read more about this company

     

    Regional Coordinator

    POSITION OVERVIEW:

    • The regional coordinator is a line manager position and regional business owner, reports in the country Business Operations Lead, he/she will be responsible for overseeing regional operations, managing regional profitability and Team management. The regional Coordinator will also be accountable for the recruitment, training and coaching of his/her regional team.

    Accountabilities:

    • Manage regional profit and loss by developing and implementing innovative regional growth plans in alignment with the company objectives and keeping costs under control. inventory
    • Manage regional inventory by owning excellent execution of brilliant basics and compliance of management policies and processes by the regional team
    • Manage recruitment and training of regional Jaza Stars & Super Stars by identifying the hiring needs and excellent implementation of the recruitment process to have top-notch Jaza Stars in their communities
    • Manage the performance of the regional team through team meetings, one-to-one meetings, coaching and performance
    • Leading by example on the Jaza behaviours and compliance with the SOPs.

    Roles & Responsibilities reviews.

    • Develop quarterly and monthly regional plans to grow the number of active customers per Hub to an average of 120 active customers L7, 1M monthly recurring revenue and ARPU as agreed upon
    • Resolving service interruptions at the Hub level and timely resolving customer complaints.
    • Inventory overstock management at the hub level and control missing packs to less than 1% at the regional level for both missing at Hub and with customers.
    • Ensure lost packs are at 0% at the regional level by implementing 4,5,7 inventory management processes and Pack Memos.
    • Coordinate with Tech stars to resolve all technical issues in Hubs and ensure Hub Uptime.
    • Reinforcing, building and coaching on competencies and behaviours of Jaza Stars, Super Stars, Inventory Stars and Tech Stars that demonstrate effective compliance of brilliant basics.
    • Assign Hub tech issues which need immediate assistance to the Tech star that may result in service interruption.
    • Supporting the Tech star on transport and other resources necessary to accomplish tasks in the field
    • Manage customer service experience at the Hub level by timely resolving charging issues and supporting jaza stars in resolving customers' complaints.
    • Identify potential growth problems and suggest prompt solutions
    • Build and maintain relationships with local government officials, and represent the company in all legal affairs.

    Reports (%)

    • Weekly progress reports on action items- to be reviewed on 1vs1 with BizOps Lead
    • Monthly growth report - with DDD structure
    • Quarterly Competitors report - SWOT analysis

    Planning and Leadership (%)

    • Weekly planning on the field operations including all functions
    • Monthly growth plan with the critical action and expected outcome/results
    • Conducting weekly meetings with your regional team - setting priorities, addressing gaps & plan for the next action.
    • Attending monthly meetings of all regional teams and the supporting team.

    Management & Supervision (%)

    • Attending the execution calls
    • Attending Monthly Portfolio reviews
    • Conduct weekly meetings with your regional team - setting priorities and addressing gaps
    • Quarterly coaching sessions with your direct reports SS, IS, TS
    • Managing team behaviour

    Other duties (%)

    • Office management- gov relations
    • Sending monthly field support requests for SS
    • Sending regional office operation request
    • Sending monthly security payment requests for Hubs and office ● Follow up with and resolve criminal activity
    • Gap reporting and filling on tracker

    Key Performance Indicators (KPIs)

    • Hub profitability (breakeven) ● 0 Lost packs at the regional level
    • Number of active customers L7: 120 /Community
    • Service interruption - Resolved <24hrs.
    • Quarterly coaching

    Key Working Relationships

    • BizOps Lead: you will report directly to the Business Operations Lead
    • CoS: You will have a dotted reporting line to the Chief of Staff

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Jaza Energy on hris.peoplehum.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Jaza Energy Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail