Regional Admissions Officer at Adventus.io

Our Regional Admissions Officers are expected to be subject matter experts responsible for providing thorough and compliant assessments of all applications from the region. .

Our Backstory 

• 3+ years work experience within the international education industry.
• Strong experience and knowledge of the African (primarily Nigeria, Kenya and Ghana) and international education systems. 
• Strong knowledge of the visa requirements and appropriate student profiles for the region.
• Previous experience handling International student application cases to Australia, Canada, UK, USA and Europe destinations, including Assessment and Compliance.  
• Experience in using computerized systems/databases to achieve work goals and tasks. 
• Proven experience within an international Admissions related role.
• Highly organized; able to prioritize and work to tight deadlines.  
• Resilient, self-motivated and able to work independently on a day-to-day basis. 
• Flexible and adaptable to change. 
• Excellent attention to detail and able to interpret and follow prescribed processes, recognizing when to seek additional guidance from more experienced team members.   
• A strong collaborator who works well with other teams in Admissions and the wider business.  Openly shares information with others on a regular basis.
• Excellent communication skills, both written and oral. 
• Demonstrates a growth and continuous improvement-mindset – open to feedback and acquiring knowledge.  

  Your Contribution

• Application assessment and compliance interview services will be catered by the officer who is a part of a customer-centric team which is the first and single point of contact for admission support for all applications to the institutions.
• Candidates should be a subject matter expert in application and visa processing and help internal/ external stakeholders to process applications quickly and compliantly.
• Provide a frontline support service, in identifying and resolving issues related to international student applications to the institution from the Africa region.
• Processing of applications as per the institution requirements. Being committed to the highest standards of ethics, honesty, and integrity in pursuit of positive outcome.
• The officer must oversee the completion of all relevant forms, checklist and supporting documents and ensure that all the information provided by the recruiter is accurate and correct by verifying all documents.
• Assessing referrals for integrity checking, carrying out integrity interviews and undertaking investigations for integrity checking. Either alone or as a team member, can take complete action on all student visas upon receipt including screening of application and documents, quality assurance, tracking the visa lodgement and issuance.
• Keep informed of laws, regulations and SOPs related to visa cases. You must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the respective embassies.
• Preparing reports and visa interview notes, correspondence related to compliance which are also not limited to dealing with client queries by phone, email and in person, maintaining accurate files, electronic and other records.
• Willingness to travel and represent the company as required.
• Make sure to provide excellent service to all internal and all external clients with a focus on professional, accurate and timely responses. Also proactively collaborate with key internal stakeholders to manage any feedback or issues/incidents.
• Meet (face to face and/or on-line) with the university admissions or/and compliance training teams and attend embassy briefings to update knowledge on the product and market.. 
• May be required to train staff to enhance their understanding of regional admissions and visa processes to help them to fulfill their roles to a high level. Maintain strong working relationships with all colleagues.
• Supporting the senior management teams with management reports and special projects.
• The post holder must maintain the confidentiality of information and meet the requirements of the organization’s Data Protection and privacy policies at all times.