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  • Posted: Jun 8, 2020
    Deadline: Not specified
  • The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back office functions for its more market facing organizations. As the organization grew, the Group along with its member subsidiaries have evolved to embody much more. As a tested guiding light,...
    Read more about this company

    Recovery Officer

    Job Description/Duties:

    • Ensure collection of outstanding payments from customers.
    • Recovering bad debts from delinquent debtors
    • Resolving disputes with customers, ensuring that concerns are resolved correctly.
    • Clarify potential consequences of not paying such as sales of collateral process.
    • Manage customers who are resistant by remaining polite, tactful, firm and honest.
    • Complete any administrative task as required for the efficient running of the team\'s activities.
    • Always deliver a consistent and professional level of service.
    • Devising customized recovery strategy on a case-by-case basis.
    • Reducing the non-performing loans owed to the Bank.
    • Following up with clients on previous payment arrangements.
    • Locating and establishing contact with debtors.
    • Taking ownership of debt collection cases.

    Job Requirements

    • A minimum of 2 years progressive experience in Recovery Officer.
    • B.Sc in any Management Course.

    Skills and requirements:

    • Exceptional organizational skills.
    • Excellent numeracy savvy.
    • Great creative, visionary, and critical thinking skills.

    Method of Application

    Interested and qualified? Go to Concept Group on to apply
  • Send your application

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Average Salary at Concept Group
₦ 140K from 8 employees

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