Recovery Manager at Lovonus Microfinance Bank

Role Description

• The Recovery Manager is a full-time, on-site role based in Lagos State, Nigeria.
• The role is responsible for overseeing loan recovery activities, including tracking overdue accounts, contacting clients, negotiating repayment plans, and ensuring timely collection of outstanding balances.
• The Recovery Manager will analyze portfolio performance, identify high-risk accounts, and implement recovery strategies that align with regulatory and internal policies.
• This role also involves preparing recovery reports, collaborating with credit and operations teams, and recommending process improvements to reduce loan defaults.
• The Recovery Manager will ensure all recovery actions are documented accurately and conducted in a professional, ethical, and compliant manner.

Qualifications

• Strong knowledge of loan recovery processes, credit risk management, and microfinance operations.
• Proficiency in data analysis, portfolio monitoring, and use of banking or loan management software.
• Excellent communication, negotiation, and conflict-resolution skills for engaging with clients and internal stakeholders.
• Ability to interpret and apply relevant banking regulations, including CBN and microfinance guidelines.
• Organizational and time-management skills, with attention to detail and accuracy in documentation.
• Bachelor’s degree in Banking and Finance, Accounting, Business Administration, Economics, or a related field.
• Prior experience in loan recovery, collections, or credit control within a financial institution is highly beneficial.
• Integrity, professionalism, and the ability to work effectively in an on-site team environment in Lagos State, Nigeria.