Receptionist at WosAm Arena

Responsibilities

• Perform all check-in and check-out tasks.
• Manage online and phone reservations.
• Inform customers about payment methods and verify their credit card data.
• Register guests collecting necessary information (like contact details and exact dates of their stay).
• Welcome guests upon their arrival and assign rooms.
• Provide information about our hotel, available rooms, rates, and amenities.
• Respond to clients’ complaints in a timely and professional manner.
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs.

Qualifications

• Minimum of OND in any relevant courses.
• 1 - 3 years relevant work experience.
• Must be computer literate.
• Excellent organization and communication skills.
• Ability to work as part of a Team.