Receptionist at Reverse Aesthetics Limited

Job Summary

• We are seeking a smart, well-presented, and customer-focused Receptionist to join our team at Reverse Aesthetics, Abuja branch (Mabushi).
• The ideal candidate will serve as the first point of contact for clients, ensuring a seamless and professional experience while supporting daily administrative operations.

Key Responsibilities

• Welcome and attend to clients in a warm and professional manner
• Manage appointment bookings, confirmations, and rescheduling
• Handle phone calls, WhatsApp inquiries, and walk-in clients
• Maintain accurate client records and payment tracking
• Support front desk sales and promote clinic services and packages
• Coordinate with medical and operations teams for smooth service delivery
• Ensure the reception area is clean, organized, and presentable at all times
• Assist with basic administrative tasks and reporting

Requirements
Education & Experience:

• Minimum of OND in a relevant field
• 1–3 years experience in a receptionist, front desk, or customer service role.

Skills:

• Strong communication and interpersonal skills
• Good use of Microsoft Office and basic digital tools
• Ability to multitask and stay organized in a fast-paced environment
• Professional appearance and customer service mindset
• Sales or upselling ability is an added advantage
• Prior experience in a clinic, spa, or customer-facing role is preferred.