Receptionist (Radiology Hospital) at Sigma Consult

Salary: ₦150,000 – ₦180,000 (Monthly)
Experience Required: Minimum 2–4 years in a Radiological or Diagnostic Imaging setting

Job Summary

We are currently seeking an experienced and professional Receptionist to join our front desk team at a leading Radiology Hospital in Ikeja, Lagos. The ideal candidate must have extensive prior experience in a radiology or diagnostic imaging environment, with a strong understanding of patient flow, scheduling systems, and radiology terminology. This position plays a critical role in delivering excellent patient service and ensuring the smooth daily operation of the front desk.

Key Responsibilities

• Patient Interaction: Greet patients and visitors warmly, provide clear information, and respond to inquiries with professionalism and empathy.
• Record Keeping: Accurately verify and update patient demographics and ensure seamless registration into the radiology system.
• Scheduling & Appointments: Coordinate and manage radiology appointments, liaise with referring physicians, and ensure accurate exam scheduling.
• Data Entry: Enter and maintain precise patient and examination data in electronic health record (EHR) systems.
• Administrative Tasks: Handle incoming calls, manage patient invoicing and billing, and support administrative functions.
• Customer Service: Deliver outstanding service to patients, physicians, and internal teams, promoting a positive patient experience.
• Reception Area Management: Maintain a clean, organized, and professional reception area that reflects the standard of care provided.

Key Skills and Qualifications

• Communication: Exceptional verbal and written communication skills for interacting with patients, staff, and clinicians.
• Customer Service: Demonstrated ability to provide friendly, efficient, and patient-centered service.
• Computer Proficiency: Skilled in using medical software systems, EHR platforms, and Microsoft Office tools.
• Organizational Abilities: Strong multitasking and organizational skills to manage schedules, calls, and documentation.
• Basic Billing & Accounting: Working knowledge of invoicing, patient payments, and billing systems.
• Work Under Pressure: Ability to remain composed and effective in high-volume or time-sensitive situations.

Educational Qualifications

• Bachelor’s Degree (BSc) in Business Administration, Mass Communication, or a related field is required.
• Additional certification or diploma in Medical Office Administration or Medical Reception is a strong advantage.

Industry Experience (Essential)

• Must have at least 2–4 years of hands-on experience working in a Radiology, Diagnostic Imaging, or similar medical facility.
• Familiarity with radiology-specific scheduling systems and terminology is critical.

Benefits

• Competitive salary within industry standards
• Health and wellness support (where applicable)
• Career development opportunities within a reputable radiology practice
• Supportive and structured working environment
• Performance-based growth and advancement potential
• Exposure to a modern, technology-driven healthcare setting

Why Join Us?

• Join a respected radiology hospital known for excellence in patient care
• Be a key part of a collaborative and professional medical team
• Build your career in a specialized and rewarding healthcare environment