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  • Posted: Jul 28, 2021
    Deadline: Aug 20, 2021
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    If anything truly defines Residency Hotels & Resorts, it is the value we attach to lasting memories. Building upon a century of experience as hoteliers has endowed us with a rich tradition of hospitality. Within a Residency experience, every guest is offered a warm welcome and is made to feel special, valued and appreciated
    Read more about this company

     

    Receptionist and Waiter

    Residency Hotels Limited - A major hotel chain endowed with a rich tradition of hospitality. Within a Residency experience, every guest is offered a warm welcome and is made to feel special, valued and appreciated.

    Job Titles:

    1) Receptionist / Front Office

    2) Waiter/Waitress

    Location: Guzape, Abuja (FCT)

    Job Description

    • Perform all check-in and check-out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (like contact details and exact dates of their stay)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to clients’ complaints in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
    • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
    • Upsell additional facilities and services, when appropriate
    • Maintain updated records of bookings and payment.

    Requirements

    • Candidates should possess OND qualification with at least 3 years experience.

    Salary
    N40,000 monthly.

    Method of Application

    Interested and qualified candidates should forward their CV to: jobs@myresidencyhotel.com  using the position as subject of email.

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