Quality Improvement Specialist at Jhpiego - John Hopkins University

Jhpiego seeks a Quality Improvement (QI) Specialist for Nigeria on The Global Fund funded, “Quality Improvement and Leadership and Management Strengthening through Technical Assistance”. The project aims to provide support to Global Fund programs in Nigeria to implement an innovative approach for integrated supportive supervision (ISS) that includes collaborative improvement, training, a web-enabled supervision checklist, and supervision of supervisors to improve health worker performance and quality of care for integrated HIV/TB/Malaria/primary health care services for underserved population, as well as strengthen leadership and management skills among Ministry of Health staff for QI and improved integrated service delivery in health facilities and communities.

The QI specialist will support quality improvement and leadership and management activities in Jigawa state and will work closely with the QI advisor to implement project activities, in coordination with the Ministry of Health and other government agencies.

Responsibilities

• Provide technical assistance for quality improvement and leadership and management activities in Jigawa to achieve rapid and sustained goals, objectives and targets.
• In collaboration with the QI Advisor support QI capacity-building activities (training and ongoing mentoring) for facility health workers and LGA and state coordinators using virtual and in-person methods as appropriate
• Support use of QI and L&M training curricula and tools as part of QI capacity-building activities and ongoing support of QI teams and MOH
• Provide onsite support and mentoring to health care workers in the selected project region for quality improvement activities related to HIV/TB/Malaria/COVID19/CHIPS community interventions and overall primary health care services.
• Support coordination and administration of virtual and/or in-person clinical and program activities
• Provide mentoring and clinical services to health care workers as required to achieve quality service delivery
• Responsible for ensuring quality services, QI projects and QI methodology are used by assigned LGA, Health facility and community teams
• Moderate and manage communication via selected virtual platforms
• Contribute to preparation of program reports, communications and presentations.
• Work closely with the QI Advisor to develop and maintain strong working relationships with MOHs, State GoN agencies, LGA and health facility stakeholders and involve them in this process.
• With the QI Advisor, represent Jhpiego and the project’s progress, achievements and lessons learned to ministry of health officials, key stakeholders, and through meetings and presentations.
• Monitor project activities in Jigawa to ensure that they are on track and communicate regularly with the project management team about progress.
• Support the coordination of planned activities with relevant MoH department and other stakeholders, leadership and staff and ensure support and collaboration
• Provide technical assistance in the areas of quality improvement, leadership and management.
• Support work plan development and reporting processes in close collaboration with the project team.
• Write and review project materials related to state
• Collect data, review and ensure quality as related to QI activities and submit them to the central monitoring and evaluation advisor

Required Qualifications

• Health professional (e.g. Doctor, Nurse, Midwife) with over 6-years’ experience leading and implementing public health programs.
• Previous experience in quality improvement, capacity development, stakeholder engagement and program management.
• Previous experience working in HIV, TB, COVID19 and Malaria including supporting community intervention
• Strong familiarity with health system and HTM service delivery context in assigned state and Nigeria
• Ability to interact with established networks of senior level international health professionals, ministry of health officials and other partners
• Comfortable with a team approach to programming and the ability to manage several major activities simultaneously
• Proficiency in word processing, Microsoft Office
• Willingness to travel within Nigeria and especially Jigawa