Quality Control Superintendent at Reliable Steel & Plastic Ind. Ltd.

Department: QC/HSE

Job Summary:

The Quality Control (QC) Superintendent is responsible for overseeing all quality control activities in a plastic manufacturing facility. This role ensures that products meet customer and regulatory requirements by implementing effective quality systems, managing quality control personnel, and driving continuous improvement across production processes. The ideal candidate will bring extensive knowledge of plastic manufacturing methods such as injection molding, extrusion, blow molding, or thermoforming.

Key Responsibilities:

• Supervise Quality Control Operations:
  • Manage daily QC operations, including incoming raw material inspection, in-process checks, and final product quality audits.
  • Lead and mentor QC technicians and inspectors.
• Ensure Compliance:
  • Maintain compliance with industry standards (e.g., ISO 9001, FDA, ASTM) and customer specifications.
  • Monitor and ensure adherence to Good Manufacturing Practices (GMP).
• Quality Systems Management:
  • Develop and maintain quality documentation (SOPs, work instructions, control plans).
  • Lead root cause analysis and implement corrective/preventive actions (CAPA).
  • Conduct regular audits and assessments of processes and products.
• Process Improvement:
  • Identify process inefficiencies and drive continuous improvement initiatives using Six Sigma, 5S, or Lean Manufacturing methodologies.
  • Collaborate with production and engineering teams to optimize quality and reduce waste/scrap.
• Reporting & Metrics:
  • Prepare quality performance reports and dashboards.
  • Analyze data to track trends, non-conformances, and drive decision-making.
• Customer & Supplier Interaction:
  • Address customer complaints and lead investigations for product returns or quality issues.
  • Work with suppliers to resolve quality concerns with raw materials.

Qualifications:

• Bachelor\'s degree in Engineering, Chemistry, Material Science, or related field.
• 3–5 years of experience in quality control within the plastics manufacturing industry.
• Strong knowledge of plastic processing techniques (injection molding, extrusion, etc.).
• Proficient in using quality tools: SPC, FMEA, MSA, PPAP, and control charts.
• Experience with ISO 9001 or IATF 16949 standards.
• Familiarity with ERP systems and quality management software.
• Excellent analytical, leadership, and communication skills.