Quality Control Officer at Owens and Xley

Job Description

• Understand customer needs and requirements to develop effective quality control processes
• Formulate and set quality policies according to global furniture quality standards and legal regulations for quality control function
• Manage the production department and overall expectations pertaining to setting accurate schedules, costs and resources
• Work closely with the furniture department to achieve high quality of works and output on furniture manufacture
• Provide necessary definition, development and deployment of product quality assurance strategy
• Ensure that all drawings are in line with project scope, contract specification and the company quality standards
• Check supplied materials, furniture or equipment match their specified areas and locations in the drawings
• Maintain product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing
• Review product submittals against specifications
• Inspect final output and compare properties to requirements
• Approve the right products or reject defectives
• Recommend actions to correct observed quality deficiencies
• Responsible for the final handover of the project, till defect liability period
• Monitor the verification and follow-up of quality issues occurring at the production line and customer sites
• Keep drawing issues record and feedback to product engineering team on monthly basis to drive improvement
• Develop & implement the internal compliance
• Participate in annual internal audit as internal auditor to ensure that quality management system effectiveness is up to standard
• Compile and complete detailed reports on all product inspections, defects, repairs and return rates
• Submit a quarterly breakdown the failed shipments against the total shipments by source and factory
• Perform all other tasks as assigned.

Qualifications

• Candidates should possess a B.Sc Degree
• 5-7 years' experience High level of professionalism
• Good verbal and written communication skills
• Exceptional leadership, communication and conflict management skills
• Good initiative, time and stress management skills
• Result-oriented team player with exceptional motivation and interpersonal skills in furniture industry or a similar field.
• Sound knowledge in furniture construction
• Proficiency in applicable standards and specifications of construction and maintenance/refurbishment
• High proficiency in MS Office Suite
• High level of accuracy, efficiency and accountability
• Must be able to prepare management reports and correspondence.
• Ability to multitask, prioritize, and manage time efficiently
• Self-motivated and self-directed
• Ability to balance persuasion with professionalism
• Exceptional and precise attention to detail.