Quality Control Manager at Givanas Cosmetics NIg Ltd

• We are looking for a highly diligent individual who specializes in quality to understand customer expectation and translate them into company quality norms. The individual will play a key role in outlining quality standards and developing quality control processes. The incumbent will ensure compliance to quality norms, policies, and procedures of the company. The objective is to cultivate a culture of consistent quality with zero defect in collaboration with all stakeholders by continually developing, planning and implementing quality systems & processes and training of plant personnel.

Strategic Effectiveness

• Develop, plan and implement quality systems to meet product safety standards in line with the required guidelines.
• Build control systems to comply with product safety requirements including PRPs. Design and deploy audit processes (factory, market, warehouse, etc.).
• Conducting root cause analysis for deviations. Develop and implement a corrective action plan where needed. Regularly review compliance status for all quality-related observations and lead the process of sharing views with all stakeholders for implementation/closure of the open audit points.
• Continuously improve quality awareness and standards including sensory evaluation of raw materials, intermediates, and finished goods.
• Closely interact with other functions including R&D, Production, and Procurement to effectively collaborate and seek their inputs on improvement/development of quality systems and processes.

Operational Effectiveness

• Develop and train the team to improve the effectiveness of the implementation of best practices in all areas of work.
• Identify learning needs of team members and personnel critical to products safety to enhance skills.
• Develop and maintain a motivated team.
• Plan and conduct training for all plant personnel on products safety and personal hygiene.
• Classify and process consumer feedback through interaction with customers and stakeholders.
• Advice immediate/short/long term action plan through the internal web-based systems to address customer issues promptly and maintain excellent customer satisfaction ratings.
• Assist in the investigation of quality-related matters, including coordination with other stakeholders and vendors.
• Review and report compliance status for identified risks.
• Report and track all business risk related to quality non-conformances and escalations.
• Report to all concerned stakeholders on business risk in this area.
• Liaison with statutory, regulatory and government agencies.
• Assist in commissioning and start-up of new projects and conduct IQ, OQ, PQ for new equipment installations.