Quality Assurance Officer - Awka at Clinix Healthcare Nigeria

• Clinix Healthcare is seeking a meticulous, experienced, and proactive Quality Assurance Officer to join our laboratory team at the Awka branch. The successful candidate will be responsible for ensuring the highest standards of quality, accuracy, and compliance in all laboratory processes and diagnostic services.

Responsibilities

• Develop, implement, and monitor Quality Assurance (QA) and Quality Control (QC) systems across the laboratory.
• Conduct regular internal audits, proficiency testing, and quality checks on laboratory procedures and results.
• Ensure all laboratory tests meet national and international quality standards.
• Review and validate test results, SOPs, and documentation for accuracy and completeness.
• Manage equipment calibration, maintenance records, and performance validation.
• Investigate quality issues, non-conformities, and implement corrective and preventive actions (CAPA).
• Coordinate external quality assurance programs and proficiency testing schemes.
• Train laboratory staff on quality management systems and best practices.
• Prepare quality reports and present findings to the Laboratory Manager and management.
• Ensure full compliance with regulatory requirements, safety standards, and infection control protocols.

Requirements & Skills

• Strong knowledge of laboratory quality management systems and ISO 15189 standards.
• Excellent attention to detail and analytical skills.
• Ability to identify risks and implement effective solutions.
• Good communication and report-writing skills.
• Proficiency in Microsoft Office and laboratory information systems.
• High level of integrity and commitment to accuracy.
• Ability to work independently and as part of a team.
• Minimum of 3–5 years post-NYSC experience in a medical laboratory, with at least 2 years in quality assurance or quality control role.
• Certification in Quality Management or ISO standards is an added advantage.
• National Youth Service Corps (NYSC) certificate (completed).