Quality Assurance Manager at Lorache Consulting Limited

Job Summary

• The Quality Control Manager is responsible for ensuring that products and services meet the established quality standards set by the organization.
• The Quality Control Manager plays a crucial role in maintaining and improving the overall quality of products or services to meet customer expectations and regulatory requirements.

Responsibilities:

Develop and Implement Quality Control Procedures:

• Design, document, and implement quality control procedures to ensure consistent product or service quality.
• Establish inspection and testing protocols to identify defects and deviations from quality standards.

Team Leadership and Collaboration:

• Lead and manage a team of quality control professionals, providing guidance, training, and support.
• Collaborate with cross-functional teams, including production, engineering, and supply chain, to integrate quality control processes into the entire product lifecycle.

Quality Audits and Inspections:

• Conduct regular audits and inspections to assess adherence to quality standards.
• Identify and address non-conformances and implement corrective and preventive actions.

Data Analysis and Reporting:

• Analyse quality data and performance metrics to identify trends, areas for improvement, and opportunities to enhance efficiency.
• Prepare and present regular reports on quality performance to management.

Supplier Quality Management:

• Collaborate with suppliers to ensure they meet quality standards and implement supplier quality control programs.
• Evaluate supplier performance and initiate corrective actions when necessary.

Continuous Improvement:

• Drive continuous improvement initiatives to enhance overall product or service quality.
• Implement Lean and Six Sigma methodologies to optimize processes and reduce defects.

Regulatory Compliance:

• Ensure compliance with relevant industry regulations and standards.
• Stay informed about changes in regulations and update quality control processes accordingly.

Customer Complaint Resolution:

• Investigate and resolve customer complaints related to quality issues.
• Implement measures to prevent recurrence of quality-related customer issues.

Qualifications:

• Bachelor's degree in a relevant field (e.g., engineering, quality management).
• Proven experience in quality control, preferably in a managerial or leadership role.
• Strong knowledge of quality management systems, methodologies, and tools.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Familiarity with relevant industry standards and regulations.
• Certification in quality management (e.g., ASQ Certified Manager of
• Quality/Organizational Excellence) is a plus.