Quality Assurance Associate at Paelyt

Location: Lekki Pennisula, Lagos

Job Responsibilities

• Develop and maintain quality assurance standards.
• Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions.
• Document quality assurance activities with internal reporting and audits.
• Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines
• Identify training needs and recommend gaps to Human Resources.
• Pursue continuing education on new solutions, technology, and skills
• Ensure the company adheres to industry quality.
• Ensure products/services meet customer expectations and demand
• Performing other tasks/functions as assigned by the Head, SOE.

Qualifications
Education:

• First Degree in Business Management / Administration or related discipline.

Professional Qualification:

• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor is an added advantage.

Experience:

• Above 3 years’ experience as a Quality Assurance resource
• Experience with an audit firm is an added advantage.

Technical Skills:

• Superb computer competence, including database management
• Knowledge of quality assurance terminology, methods, and tools
• Analytical, problem-solving, and decision-making skills
• Demonstrated knowledge of testing best practices, version control practices and defect management practice

Soft Skills:

• Creative thinking
• Self-starter
• Ability to prioritize and multi-task
• Attention to detail
• Organisational skills
• Excellent visual skills
• Influential persona
• Supervisory skills
• Communication (listening, speaking, writing, etc.)

Behavioral Skills:

• Collaboration: (Expert)
• Innovation (Expert)
• Customer centricity (Expert)
• Integrity: (Advanced)
• Respect (Advanced)
• Leadership (Expert)
• Excellence (Expert)
• Intelligence (Expert)