QA/QC Supervisor at ETC Workforce Services Limited

Job Summary

• This role supervises the QA/QC team, ensuring compliance with quality standards such as ISO 9001:2015, and industry best practices across production and assembly processes.

Key Duties and Responsibilities

• Supervise and manage the QA/QC team, providing guidance and support in carrying out inspections and audits throughout the production process.
• Ensure that assembly and manufacturing processes comply with industry best practices and defined quality standards.
• Develop, implement, and monitor quality assurance and quality control procedures, ensuring alignment with organizational goals and regulatory requirements.
• Conduct detailed inspections of in-process and finished goods to identify defects and non conformities, ensuring that corrective actions are taken promptly.
• Collaborate with production and engineering teams to ensure compliance with established procedures and standards, promoting efficient resource utilization.
• Maintain detailed records and documentation of inspections, audits, and quality control. processes to ensure traceability and compliance.
• Provide training and mentorship to QA/QC team members on quality standards, procedures, and best practices.
• Participate in the development and implementation of continuous improvement initiatives to enhance product quality and operational efficiency.
• Prepare and present quality reports and metrics to management, identifying trends and areas for improvement.

Competencies and Qualifications

• Bachelor’s degree in Engineering, Quality Assurance, or a related field.
• Proven experience in a quality assurance or quality control role within a manufacturing setting, with at least 3 years in a supervisory capacity.
• Certification in Quality Management Systems (e.g., ISO 9001) or other relevant quality certifications is advantageous.
• Experience with statistical process control and quality improvement methodologies. Strong understanding of manufacturing methodologies, including Lean Six Sigma and TWI principles.
• Proven ability to design and deliver effective training programs tailored to organizational needs.
• Excellent problem-solving skills with a focus on continuous improvement.
• Strong analytical skills to evaluate processes and identify areas for improvement.
• Effective communication skills to convey complex concepts clearly and collaborate with cross-functional teams.