QA/QC (Quality Assurance / Quality Control) Specialist at Dexterous Applied Training Institute (DATI)

Job Description

• We are seeking a highly skilled and dedicated Quality Assurance/Quality Control (QA/QC) Specialist to ensure the delivery of exceptional training programs and services.
• This individual will play a critical role in developing and implementing quality management systems, maintaining quality standards, and continuously improving our training offerings.
• Additionally, the candidate will be responsible for rendering QA/QC services to both our esteemed clients and the institute itself.

Job Roles

• Develop and implement quality management systems and procedures.
• Establish quality standards for training programs and materials.
• Conduct audits and inspections to assess compliance with quality standards.
• Identify areas for improvement and recommend corrective actions.
• Monitor and evaluate training delivery to ensure quality and consistency.
• Develop documentation for ISO Certification and implementation for clients.
• Train clients on ISO implementation and internal auditing.
• Conduct audits and inspections to assess compliance with quality standards for clients.
• Conduct quality checks on training materials, including content, formatting, and accuracy.
• Review and verify training documentation, such as certificates and assessments.
• Monitor the effectiveness of training evaluation processes.
• Implement quality control measures to prevent errors or deficiencies.
• Investigate and address any quality-related issues or non-conformities.
• Monitor regulatory requirements and industry standards related to training.
• Ensure training programs align with relevant certifications or accreditation standards.
• Conduct internal audits to verify compliance with training regulations and accreditation bodies
• Liaise with external regulatory bodies or auditors for compliance assessments.
• Assist in the development of compliance training programs for employees.
• Analyze training processes and identify areas for improvement.
• Develop and implement process enhancements to increase efficiency and effectiveness.
• Collaborate with training teams to streamline workflows and procedures.
• Monitor and measure the impact of process improvements on training outcomes.
• Provide recommendations for continuous improvement of training operations.
• Develop and implement health and safety programs for clients.
• Conduct Risk assessment and audits for clients.

Responsibilities

• Develop and Implement Quality Management Systems and Procedures: Design and implement robust quality management systems and procedures to maintain high standards throughout the training process.
• Establish Quality Standards for Training Programs and Materials: Define clear and measurable quality benchmarks for all training programs and materials to ensure excellence in content and delivery.
• Conduct Audits and Inspections: Regularly conduct audits and inspections to assess compliance with established quality standards and identify areas for improvement.
• Recommend Corrective Actions: Proactively identify areas needing improvement and recommend corrective actions to enhance training effectiveness and efficiency.
• Monitor and Evaluate Training Delivery: Continuously monitor and evaluate training delivery to ensure consistency and adherence to quality standards.
• Develop Documentation for ISO Certification and Implementation: Prepare comprehensive documentation for ISO certification and guide clients through the implementation process.
• Train Clients on ISO Implementation and Internal Auditing: Provide expert training and support to clients on ISO implementation and internal auditing practices.
• Conduct Audits and Inspections for Clients: Offer QA/QC services to clients, conducting audits and inspections to assess their compliance with quality standards.

Qualifications and Experience

• A Bachelor's Degree or higher in Education, Training, Quality Management, or a related field.
• Proven experience in quality assurance, quality control, or a similar role in the training and education industry.
• Certification in ISO standards (ISO 9001, ISO 10015, or relevant) is highly desirable.
• Familiarity with the oil and gas industry or other relevant sectors is a plus.
• Demonstrated experience in developing and implementing quality management systems.
• Experience in conducting audits, inspections, and delivering ISO-related training to clients.

Skills Required:

• Strong understanding of quality assurance and quality control principles in the context of training and education.
• Excellent analytical and problem-solving skills to identify areas for improvement and implement corrective actions.
• Proficiency in developing and implementing quality management systems and procedures.
• Familiarity with ISO certification requirements and processes.
• Exceptional attention to detail to conduct thorough audits and inspections.
• Effective communication and interpersonal skills to liaise with clients and internal teams.
• Ability to handle multiple projects simultaneously and meet deadlines.
• Strong organizational skills to maintain documentation and ensure smooth QA/QC operations.

Salary

• Fixed Salary
• Allowance.