QA/QC & Application Support Officer at 4 Quarters Consultants Limited

NOTE: Qualified and Interested candidates should please note that the location for the jon role is:Lekki-Epe Expressway, Lakowe

Application SUPPORT FUNCTION

• Provide effective support that guarantee 100% availability of all our applications in production  stage
• Carry out daily system performance review to ensure optimal system performance
• Interface between customers/applications users and the technical team to ensure all issues are documented and promptly resolved with appropriate job completion sign off
• Work closely with Ativo and Digital sales teams to resolve any technical issues
• To identify and eliminate any bugs and improve the quality of the finished product.
• Identify and report system issues to Supervisors. Monitor and test resolution of those issues escalated to Supervisor.
• Perform stress testing, performance testing, functional testing & scalability testing, Run customer scenario testing and benchmark with international best practice
• Working with senior software developers and project support teams to implement any bug fixing, enhancement, and other developmental activities
• Perform minor repairs of equipment and arrange for other servicing needs.
• Monitor antivirus software and updates.
• Monitor backup systems and procedures.
• Monitor all live applications daily to ensure all modules are function properly

QA&QC FUNCTION

• To identify and eliminate any bugs and improve the quality of the finished product.
• Review of application prototype, Flowchart and codes to ensure it meet the demands of the project
• To provide constructive criticisms, remain tactful and diplomatic to maintain a good working relationship with developers at all times.
• Interfacing with users to understand the scope of projects
• Working with software developers and project support teams to identifying business requirements
• Actively involved in project planning, monitoring applications and software systems
• Perform stress testing, performance testing, functional testing & scalability testing, Run customer scenario testing and benchmark with international best practice
• writing and executing test scripts, running manual and automated tests, testing in different environments including web and mobile and device
• Writing bug reports, resource planning, reviewing documentation, working towards departmental and project deadlines
• Quality assurance, providing objective feedback to software development project teams
• Problem solving, designing tests to mitigate risk, presenting findings to software development and business user teams
• Communicating findings to technical and non-technical colleagues and follow up to ensure prompt closure.
• Any other assignments as may be delegated by the Head of IT and product Development.