Protocol and Executive Officer at CapitalSage Technology Limited

Job Purpose

• Strategic responsibility for executive protocol and high-level engagement governance at CapitalSage Holdings. This role ensures professionalism and reputational protection during interactions with DFIs, regulators, government officials, and international partners.

Key Responsibilities

• Manage governance and coordination of executive security and escort arrangements, ensuring risk-aligned logistics without assuming tactical command.
• Coordinate movement flow and dignitary interfaces with security teams for seamless, professional engagement execution.
• Enforce Group-wide protocol standards for hosting, etiquette, and dignitary handling to ensure consistency across all subsidiaries.
• Centralize and prioritize high-level engagements involving government bodies, DFIs, investors, and international partners.
• Act as the primary interface between the GMD’s Office and external stakeholders to maintain professional tone and protocol adherence.
• Prepare and quality-assure executive briefing materials, stakeholder profiles, and risk assessments to align strategic messaging.
• Manage reputational and diplomatic risks by ensuring all high-level engagements are pre-approved and thoroughly prepared.
• Institutionalize executive engagement processes through the development of protocol playbooks, templates, and documented workflows.

External Stakeholders

• Development Finance Institutions (DFIs)
• Regulatory and Government Agencies
• Institutional Investors and Lenders
• International Development Partners
• Traditional and Diplomatic Institutions
• Strategic Partners and Advisors

Skills Required

• Leadership and management skills
• Strong understanding of corporate governance and executive decision environments
• High emotional intelligence and judgment
• Excellent communication, interpersonal and influencing skills
• Excellent stakeholder management and coordination skills
• Results orientated with ability to plan and deliver against deadlines
• Resilient, self-motivated and able to work well under pressure
• Ability to work across cross cultural teams
• Deep appreciation of protocol, diplomacy, and cross-cultural engagement

Requirements

• Degree in Business, International Relations, Law, or related field (Postgraduate preferred).
• 8–12 years of experience in Executive Office, Protocol, or Government Liaison roles.
• Proven track record of engagement with senior government officials, regulators, DFIs, and investors.
• Strong project management skills and experience operating in high-pressure, high-discretion environments.