Protection Supervisor at Premiere Urgence Internationale (PUI)

General Obejective

• Under the direct supervision of the Protection Deputy Project Manager, the Protection Supervisor is responsible for implementing activities through the Protection officers and Community Outreach Workers in Bolori II.

Responsibilities and Tasks
Activities implementation:

• Lead the scale up plan for strengthening the community outreach network in the areas assigned in the project intervention framework
• Design and lead the implementation of protection and community outreach activities (including but not limited to conduct the Protection Monitoring key messages dissemination, awareness-raising initiatives, households surveys, protection case identification, training on the Community Leaders and other relevant Stakeholder, referrals and follow-up)
• Develop strong and effective referral pathways, ensure a strong communication and coordination with PUI health, nutrition and food security teams and liaise with other humanitarian agencies for external referrals (e.g. CP/GBV case management, MHPSS, CFS…)
• Lead the implementation process of the tracking system for internal and external referrals
• Provide capacity-building to the Protection team, other PUI teams and partners
• Support the Officers in analyzing protection threats and ensure proper referrals (including protection cases, malnutrition cases and cases with urgent needs)
• Ensure protection principles are mainstreamed in all PUI sectoral programs and regularly engage in protection monitoring and reporting at field level
• Closely monitor and report on displacements, new arrivals and emerging needs
• Responsible of the all protection and community outreach interventions and activities defined,follow up on the master work plan together with the Protection Deputy Project Manager.
• Report immediately any difficulty or delay faced in the implementation of activities to the direct manager

Team Management:

• Supervise Protection Officers and ensure the timely implementation of their activities
• Ensure capacity-building of the team through trainings and technical guidance (protection principles, protection mainstreaming, CP, GBV…)
• Coordinate the work of Protection Officers: work plans, progress toward targets, and frequency of submitting collected data
• Ensure that Protection Officers & Community Workers have the necessary information on the referral system and provided services and properly understand the activities to be implemented in the framework of the project
• Ensure that PCO team properly handles confidential information and that information collected by both officers and community outreach workers is reported and properly uploaded to the database
• Support Protection Officers & Community Workers in improving their performance
• Report on Officers development and performance to the line manager
• Regularly appraise the performance of Protection Officers
• Routine field visits to monitor Protection activities
• Continuously collect feedback from Protection Officers and ensure the communication to the Deputy Project Manager
• Ensure the security rules in the field are respected, the safety of the field officers is guaranteed and the regular communication with the security focal person is maintained

Logistic & administration:

• Define the needs in materials and tools required to conduct trainings and outreach activities Organize and coordinate training sessions: venue, attendees, and support materials
• Ensure the proper utilization of the tablets by the Protection officers and COWs

Reporting & Data collection:

• Collect and keep in a database information on identified protection cases from Protection Officers and report through proper documentation and referral system with regular follow-up
• Ensure proper completion and filling of all documentation (soft and hard as required) and ensure data protection protocols, confidentiality and do no harm principles are respected while reporting protection cases
• Review the number of assessed individuals from both Protection officers & Community Workers to see the progress towards assigned target.
• Analyze data provided by PCO officers & Community Workers and propose solutions based on available resources.
• Document and report training sessions and feedback from participants.
• Responsible of compile and report to the direct superior data on a weekly, monthly, quarter and annual basis or upon request.
• Report daily to the Protection PM or DPM the protection activities, or any challenges faced by the team on the field
• Cooperate with MEAL Department to conduct any MEAL related activities (such as surveys, field feedbacks, and lessons learnt exercise among others)
• Actively participate in the monthly Protection Monitoring Report and Service Mapping design and update

Internal and External representation:

• Build and maintain relationships with external partners, community leaders (especially Lawans), community committees and other stakeholders
• Represent PUI at anytime and anywhere when s/he is in duty
• Ensure coordination with PUI Staff and stakeholders concerning community intervention activities

NB: The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.

Priorities of the Department

• Strengthen the community outreach network in the assigned catchment area supported by PUI
• Ensure a continuous grasp on the population needs and vulnerabilities and strengthen PUI reactivity responding to emergency humanitarian needs
• Support PUI integrated approach through protection trainings for other departments
• Strengthen referral mechanisms internally and externally

Qualifications and Skills
Mandatory requirements:

• Language skills: Fluent in English and Hausa, and good knowledge in Kanuri is an asset
• Education degree: At least certificate of Secondary education or a Degree in Social Science / Development Studies / Political Science or related field
• Work experience: At least 2 years of experience in relevant field

Knowledge and Skills:

• Good knowledge of community outreach, community mobilization and protection
• Excellent experience in conducting trainings, awareness sessions and surveys/assessments
• Knowledge of international legal instruments related to protection (IHL/IHRL), IDP guiding principles, SPHERE standards, protection mainstreaming
• Knowledge or previous experience in Health and/or Nutrition is an asset
• Computer skills: Excellent knowledge of the MS office software including Word, Excel, Outlook, Powerpoint
• Other: Literacy in reporting

Assets:

• Interests
• Commitment to the NGO values and principles
• Understanding of the political situation in the area
• Transversals skills
• Conflict resolution and diplomacy skills
• Ability to adapt or change priorities according to the changing situation within a mission or the organization itself
• Ability to analyze and suggest improvements of the activities
• Well organized and hard worker
• Able to manage stress and pressure
• Reliability
• Neutrality
• Team Management
• Good communication skills