Project Pharmacy Manager at Medecins Sans Frontieres

Scope of Responsibilities and Accountabilities

• Defining, coordinating and monitoring all pharmacy related activities in the project area including management of staff, according to MSF protocols, standards and procedures and the mission’s pharmacist and Medical Coordinator’s guidelines, to ensure the proper management and supply of drugs and medical devices.
• Together with the HR Co, ensure that all MSF staff have applied and obtained on time any visa, stay, travel or working permits in the mission country according to needs, and keep information on legal, administrative procedures.
• Participating actively in the definition and update of the annual planning and budgets of the pharmacy activities in the project.
• Supervising the functioning and organization of the Mission stock, project central pharmacy and other peripheral units, setting the protocols and procedures to be followed by all staff in order to ensure the quality of the service provided to the population, including pharmaco vigilance in case of need.
• Defining storage, stock management and supply processes, as well as hygiene and security procedures, tools, and protocols (controlling pests and rodents) in order to ensure good storage conditions (temperatures, humidity and light exposure) and the accurate handling of the products and equipment in terms of hygiene and that all hygiene and security procedures are followed in project pharmacies (cleaning, controlling pests and rodents, etc.)
• Giving support in the ordering and supply process of medicines and medical devices. Monitoring correct stock management across pharmacies within project area, to guarantee a good control and up to date data of stock levels and avoid expiries, overstocks and stock outs. Reporting on drug consumptions and medical devices dispensed according to protocols, informing on unusual patterns.
• Ensuring, in cooperation with the project logistic manager, proper maintenance of cold chain and storage conditions (e.g. humidity, temperature, light exposure, cleanliness, pest and rodents control, etc.), and that classification and organization of medicines and medical material meet MSF protocols.
• Ensuring the collection of data for monitoring and surveillance of optimal quantity & quality of medicine use. Supporting activities at service level for effective drug distribution and control, quality prescription (analyzing rational drug use), medicines reconciliation, antibiotic stewardship interventions such as restricted use antibiotic review, follow up of pharmaceutical care plans, patient counseling, good dispensing practices and safe medication practices.
• Supervising, coaching, motivating and evaluating all the pharmacy staff under his/her responsibility, in order to ensure the strict respect for working procedures and protocols. Ensuring that all pharmacy staff uses required clothes and equipment according to protocols, i.e. white coat, gloves, etc.
• To define, if needed, training opportunities for the medical staff.
• Carrying out all the reporting tasks associated to his/her field of action and responsibility, ensuring its consistency and accuracy, in order to support in the relevant decision-making and participating in monthly reports according to guidelines (SitReps, medical statistical reports, etc.)
• Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required.
• Always be the focal person for NAFDAC related topics and issues, local laws and regulations.
• To ensure that warehouse license is updated and pharmacy team at project level follow MSF guidelines and national drug laws.
• Prepare annual waiver and supplementary waiver preparation.
• Participate in the intersectional pharma meeting.
• Participate in QO, POA, IMO with mission pharmacist.
• Provide SR to supply team for each medical items request (for the project, loan/donation to the other OCs, Staff health etc)
• In collaboration with Medco support, regular update E-boxes for houses and explore trip, car kits etc
• Regular follow up on loan/donation with other OCs and Supply team as necessary.
• Regular Visit to the field and provide support as necessary
• Check the mission/EPREP stock shared by coordination supply and inform line manager for any ruptures/pre-ruptures, overstock/sleeping stock.
• Manage Narcotics/Psychotropic medications kept in Pharma Office in Warehouse and update register book for every movement.
• Provide technical support during warehouse inventory and reception of Local purchase items.
• Cover the tasks of mission pharma during gap/holidays/leaves.
• Any other tasks assigned by Line manager and Technical manager.

Minimum Requirements
Education:

• Essential: Degree in pharmacy (or equivalent degree)

Experience:

• Previous experience of at least two years in related relevant positions, in MSF or other NGOs.
• MSF or INGO experience is an asset

Languages:

• English

Knowledge:

• Proficiency in Microsoft Word and Excel.

Competencies:

• People Management and Development
• Commitment to MSF Principles
• Behavioral Flexibility
• Results and Quality Orientation
• Teamwork and Cooperation