Project Manager at Westfield Consulting

Job Summary

• Lead and deliver bank-wide projects that grow revenue, improve operations, ensure CBN/NDIC compliance, and scale financial inclusion products.

Responsibilities

• End-to-End Project Management: Initiate, plan, execute, monitor and close projects: new product launches, core banking upgrades, branch expansion, agency banking rollout, mobile app, financial inclusion programs.
• Product Rollouts: Lead launch of micro-loans, group lending, POS/Agent banking, savings products, USSD, mobile app. Work with Marketing and Risk.
• Core Banking Integration: Manage CBS upgrades, integration with NIBSS, CBN, NIMC, BVN, credit bureaus, payment gateways.
• Process Re-engineering: Map AS-IS processes, design TO-BE. Drive automation to reduce loan TAT
• Regulatory Projects: Drive CBN/NDIC compliance projects: AML/CFT upgrade
• Scope, Timeline & Budget Control: Develop project charter, WBS, Gantt, risk register.
• Stakeholder Management: Align Business, IT, Risk, Compliance, Ops, Branches, and Vendors. Run steering committee meetings and status reports.
• Vendor & Contract Management: Manage fintech vendors, consultants, contractors. Ensure SLAs and value-for-money.
• Post-Implementation Review: Track benefits 3-6 months after go-live: revenue, cost saving, customer uptake.
• Change Management: Train staff, develop SOPs, manage communication
• Data Protection, Cybersecurity framework implementation.

Requirements

• First Degree in any Discipline with a minimum of Second Class lower or HND with Upper Credit division.
• Minimum of five years’ experience with 3 years managing projects in a bank, fintech, or financial services. MFB experience is a strong plus.
• PMP certification is an added advantage.
• Attention to detail, accuracy, and precision are essential.
• Knowledge of CBN Microfinance Bank guidelines, AML/CFT, Agency Banking Framework, Financial Inclusion Strategy.
• Great knowledge of computers and Microsoft Office suites.
• Excellent communication and customer service skills
• Strong analytical and problem-solving skills.