Project Manager, Systegra at Interswitch

Department: Systegra
Job Type: Permanent

Job Description

• Responsible for guiding key projects with the assigned portfolio to successful conclusion.
• Also, developing a strong and pervasive project management discipline within project teams.

Responsibilities

• Ensure projects within portfolio are completed on time, on scope, and with a high degree of customer satisfaction Accountable for maintaining good communication lines for project performance report periodically, to support Line Business’ executive decision making
• Collaborate with business line to ensure that all projects in assigned portfolio receive the required attention
• Engage C-level stakeholders regularly to ensure that projects are properly prioritized
• Work with the Business Partner from the Financial Management group to establish targets for the fiscal year
• Work with the Value Realization team to ensure that projects are closed as at when due and ensure realization of budgeted revenue
• Manage the project portfolio of Line Business, by continuously reviewing, updating, and optimizing the portfolio to ensure alignment with evolving organizational strategy, goals, and objectives
• Ensure adherence and compliance to organizational process and industry standards
• Advice proactively on projects that will require management intervention and provide feedback to the business team
• Identify gaps in knowledge and competency of Project Managers and suggest best approach to close them
• Train/coach Project Managers/Interns on various aspects of the organization Products and Businesses
• Draw up and implement road map for onboarding of new Project Managers
• Key Performance Indicator (KPI) setting and appraisals for direct reports and new Project Managers
• Part take in Project process review and improvement
• Coordinate elicitation exercises for Client solution requests with various SMEs and stakeholders
• Prepare Business Requirements Documents or Statement of works
• Distilling Organizational Strategy to direct report

Requirements

• Minimum of 5 years work experience in project management and/or business analysis and process management
• Expert knowledge is required in project management as well as working knowledge of process management and business analysis