Project Manager at Interswitch

To guide key projects within assigned portfolio to successful conclusion.

Responsibilities

• Ensure projects within portfolio are completed on time, on scope and with a high degree of customer satisfaction
• Accountable for maintaining good communication lines for project performance report periodically, to support Line Business’ executive decision making
• Collaborate with business line to ensure that all projects in assigned portfolio receive the required attention
• Engage C-level stakeholders regularly to ensure that projects are properly prioritized
• Work with the Business Partner from the Financial Management group to establish targets for the fiscal year
• Work with the Value Realization team to ensure that projects are closed as at when due and ensure realization of budgeted revenue
• Manage the project portfolio of Line Business, by continuously reviewing, updating, and optimizing the portfolio to ensure alignment with evolving organizational strategy, goals, and objectives
• Ensure adherence and compliance to organizational process and industry standards
• Coordinate sprints, retrospective meetings and daily stand-ups
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications (eg from customers or stakeholders)
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove impediments that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Help build a productive environment where team members ‘own’ the product and enjoy working on it
• Advice proactively on projects that will require management intervention and provide feedback to the business team
• Partake in Project process review and improvement
• Coordinate elicitation exercises for Client solution requests with various SMEs and stakeholders
• Prepare Business Requirements Documents or Statement of Work

Requirements

• Academic qualification(s): A good Bachelor's degree in a relevant field
• Professional qualification(s): APM, Prince2, PMP would be added advantage
• Experience:
• At least 3 years of experience as a Project Manager/Scrum Master or in a similar role
• Working knowledge of Agile methodology, techniques, and frameworks, such as SAFe, Scrum or Kanban, to deliver solutions