Project Coordinator at Phillips Consulting

Location: Ikota, Lagos

Company: Telecoms Infrastructure

Job Description

• Accountable for their client's overall customer satisfaction.
• Responsible for timely project completion, issue identification / resolution, and customer delivery
• Ensures clients clearly understand status of project throughout all phases; including outstanding, pending, and completed tasks.
• Meet the highest standards and minimize the customers attrition rate.
• Remote support for all customers inquiries and tickets
• Performs daily project tracking including resource management, equipment tracking and workflow supervision of multiple projects.
• Collects and records documentation including customer set-up documents and implementation related information.
• Creates and executes project work plans and revises when appropriate to meet changing needs and requirements.
• Summarizes progress of project and prepares interim and project completion reports.
• Facilitates efficient and effective internal team and external customer meetings.

Requirements

• BSc in Civil Engineering or any related discipline
• Must Have at least 1-2 years Telecom Project Coordination experience
• Must be used to terms such as CHP, THP etc.
• Must be able to easily learn and use new software programs.
• Excellent customer service skills
• Ability to manage multiple priorities and resources in a dynamic environment across various sites and organize complex information.
• Must possess initiative with strong analytical and problem-solving skills.

Salary
N80,000 monthly.