Programme Lead at Romanspage Global

Job Description

As Program Lead, you will be responsible for overseeing all training programs, managing recruitment projects and other project/client engagement.

Key Responsibilities:

Training Programs Oversight:

• Develop and implement comprehensive training programs aligned with organizational objectives.
• Ensure the quality and effectiveness of training content, delivery, and participant engagement.
• Monitor and evaluate the success of training programs through key performance indicators (KPIs).

Recruitment Project Management:

• Oversee end-to-end recruitment processes, ensuring efficiency and effectiveness.
• Collaborate with the team to meet hiring goals and maintain a high conversion rate.
• Implement best practices in recruitment and talent acquisition.

Client Service Management:

• Build, lead and supervise a team that will be responsible for managing SME clients.
• Ensure excellent client service delivery, addressing client needs and concerns.
• Monitor client satisfaction and feedback, implementing improvements as needed.

Qualifications

• First degree in Business management and other related fields
• A minimum of 2years experience in a similar role
• Experience working in a fast-paced growing organisation
• Experience working with an HR Consulting firm