Program Manager - Supply Chain Management at eHealth Systems Africa

Summary of the Role

• We are seeking a highly motivated and experienced Supply Chain Management Program Manager to oversee and optimize our supply chain solutions and projects. The ideal candidate will be responsible for managing supply chain projects, improving operational efficiency, and ensuring that our supply chain strategies align with the overall business objectives.
• We are seeking an experienced and results-driven Program Manager to lead and oversee our supply chain management initiatives across the organization. This individual will be responsible for managing end-to-end program delivery, optimizing supply chain operations, and ensuring the successful execution of strategic projects that support our strategic goals. The Program Manager will work closely with cross-functional teams, including procurement, logistics, production, and IT, to streamline processes, improve efficiency, and drive continuous improvement across the supply chain.
• The Program Manager oversees the coordination and administration of all aspects of all ongoing projects including planning, organizing, staffing, leading, and controlling program activities. Other responsibilities include supporting communications activities, attending meetings, and establishing and maintaining relationships with partners and relevant government agencies. The Program Manager is responsible for managing all project managers, and the success of the Supply Chain Management program.

What you’ll do

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Provides programmatic leadership to the supply chain management program, including innovation, program growth and strategy development, ensuring alignment with organizational objectives.
• Coordinates activities of all project managers of the program.
• Collaborates with other program managers on partners/clients relationships for all project related and business development activities.
• Responsible for ensuring that all project documentations are up-to-date in line with eHA’s program information management system.
• Participates in long and short-term program development and planning, and the development of new initiatives to support the strategic direction of the organization.
• Develops and effectively manages program timelines to ensure timely completion of program deliverables.
• Monitors program activities to ensure quality and accuracy of work outcomes vis-à-vis contractual and grant commitments.
• Serves as a resource to project managers for all inquiries, and issues resolutions for project management, contract budget and remediation, and regulatory document preparation.
• Ensure the integration of human centered approaches into project design, implementation, monitoring and evaluation.
• Supervises and responsible for contracts and financial management for the program. Ensures budgets are tracked against contract milestones.
• May frequently travel in and outside the country to project sites, attend meetings and conferences - up to 30%.
• Attends and participates in staff meetings, training and strategy development and review meetings.
• Presents complex ideas in a simple and understandable manner, and clearly communicates any ramifications of decisions and issues to project stakeholders.
• Lead the development of program and project reports, and other relevant documents for management, partners and donors.
• Ensures compliance with global and regional industry standards, laws and regulations.
• Participates in corporate strategic planning activities and apply project management best practices to the organization’s business challenges.
• Ensures compliance with legal provisions, organizational policies and best practices concerning data management, retention, licensing, and security.
• Performs any other duties assigned by management.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• B.Sc. and a master’s degree in supply chain or related field. A professional program management certification is necessary.
• Minimum of 10 years relevant experience, at least 4 years in a managerial role in a non-profit organization.
• Exhibit strategic thinking skills needed to develop and design a clear direction for the entire program.
• Excellent relationship management, goal and result oriented.
• Strong leadership skills that include the ability to build effective project teams, ability to motivate others, delegate and timely/quality decision-making.
• Exemplary skills with leading and managing multidisciplinary teams, as well as mentoring other team members.
• Excellent interpersonal skills, organizational skills and great attention to detail. Must be able to work as a leader and member of a team, and possess good problem-solving skills.
• Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement.
• Strong leadership skills, including experience preparing scopes, schedules, and budgets for proposals and projects.
• Presents a professional demeanor at all times. Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration, regardless of their status or position.
• Must have the ability to manage conflicts and resolve problems effectively.
• Must possess strong organization and prioritization skills.
• Strong leadership skills that include the ability to build effective teams, ability to motivate others, delegate, and make timely/quality decisions
• Training and presentation experience is preferred.
• Accepts responsibility for their own actions and follows through on commitments.
• Must have flexibility in working hours, including on-call availability and the willingness to work holidays.
• Advanced computer skills, including Google Drive, Microsoft Windows and Microsoft Office Suite.