Program Manager - Revenue Operations (Global) at SeamlessHR Limited

Job Summary

• SeamlessHR is a rapidly growing SaaS company that helps businesses in emerging markets optimize their resources and become more productive and successful, and our mission is to build a healthy unicorn.
• We are embarking on an ambitious and exciting growth strategy which will lead to a significant transformation of the business, and you will play a significant role in this journey.
• In this critical role, you will collaborate closely with our Sales, Marketing & Finance teams/leaders to optimize our sales operations, improve sales processes, report and support the development and execution of strategic sales metrics/programs.

Responsibilities

Job Responsibilities:

• Oversee the CRM system, managing marketing and sales instrumentation.
• Identify bottlenecks and areas for improvement in the sales funnel and develop strategies to address them.
• Create and maintain dashboards and reports to provide real-time insights into sales performance.
• Ensure sales data integrity and support data-driven decision-making.
• Collaborate with the Sales Leader to design and execute strategic sales programs.
• Analyze sales data to generate forecasts and identify trends.
• Support the Sales Leader in setting sales targets and quotas.
• Manage end-to-end program implementation, tracking progress and results.
• Act as a liaison between sales and other teams to ensure alignment on key initiatives.
• Any other task or project assigned by your Line Manager. 
• Apply and promote SeamlessHR culture and core values at all times.
• This role would be reporting to the Chief Revenue Officer

Requirements

Functional/Technical Requirements:

• B.Sc./M.Sc. in a business-related field or its equivalent from a reputable university. 
• Minimum of 4 years of experience in a Sales/Marketing Operations or Program Manager role in a B2B SaaS company.
• Experience in revenue operations in a SaaS company is a big plus.
• Strong analytical skills and proficiency in data analysis tools.
• Interpersonal skills to communicate with sales leaders and ensure seamless integration between marketing and sales.
• Structured thinking, strong problem-solving skills, and a solid business sense.
• Strong attitude towards learning and meticulous attention to detail.
• Proficiency in CRM software (e.g., Hubspot) and Microsoft Office Suite.
• Strong time management, prioritization, and organization skills. 
• An understanding of the HR technology market in Africa would be a plus.

Behavioural Requirements:

• Adapting 
• Innovating 
• Collaborating 
• Being Accountable 
• Leading self and people 
• Leading business 
• Revenue driven

Seamstar Persona:

To successfully become a Seamstar, you will have to:

• believe in our vision and mission;
• be smart and result-oriented;
• be honest;
• be respectful;
• be a good communicator;
• be kind, yet firm when necessary;
• be a good team player; and
• know how to have fun and be willing to partake in team-bonding activities.

Benefits

Seamstar Perks:

• Competitive salary.
• On-site recreational/work-out facilities.
• An opportunity to play an important role in building one of the top SaaS start-ups in Africa.