Program / Community Manager at Grazac

About this role

• We are looking for an experienced Program/Community Manager to organize and coordinate programs in Grazac and manage our internal talents community.
• The ideal candidate should be a “people person” with excellent communication skills and the ability to moderate online and offline conversations with our community.
• Ultimately, you should be able to act as the face and voice of our brand and manage all community communications. In this role, you will report to our Growth and Marketing Lead

What you will do

• Engage with all talent to make sure they are well managed and get the best learning experience throughout their period in Grazac
• Organize programs to promote activities in Grazac in collaboration with social media team (IG live, Twitter space, physical meetup sip and paint etc)
• Engage with the online and offline community to build relationships
• Sending email newsletter to motivate our community members (past and present talent)
• Provide guidance, and assistance to past talents to walk them from the process of acquiring tech skills to getting a job.
• Manage our mentors and facilitators
• Ensure all students of an ongoing cohort are appropriately engaged and given all support needed
• Plan and execute community initiatives and programs.
• Participate in social and corporate events.
• Any other task assigned

Requirements and Skills

• Proven work experience as a community manager or program manager
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Excellent verbal communication skills
• Excellent writing skills
• Hands on experience with social media management for brands
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online marketing and marketing channels
• Attention to detail and ability to multitask

Nice to have

• Event planning experience
• Volunteering experience
• Knowledge of trending tech skills
• Passion to for edtech startup