Professional Services Consultant - Cyber Recovery Solutions at Dell

Job ID: R151392
Job Description

• Today, every organization needs to be digital, powered by data, running in a multi-cloud world, ready to take on anything.
• Our Consulting team assesses customer’s strategic, organizational and business challenges and uses in-depth industry knowledge to offer technical solutions that apply to future business environment and operational objectives to help our Dell Technologies customers gain market share and increase efficiency.
• Join us as a Professional Services Consultant on our Consulting team in Lagos to do the best work of your career and make a profound social impact, as a Cyber Recovery Solutions SME.

What You'll Achieve

• As a Professional Services Consultant, you will leverage in-depth industry knowledge of the business environment and technical solutions to provide technical and consultative guidance and help the customer increase their operational efficiencies.

You Will

• Lead and/or contribute to Cyber Recovery solution and proposal development, once project goals and objectives have been defined.
• Operate as a subject matter expert on Cyber Recovery solutions within the Consulting practice, including managing customer engagements, delivering technical Cyber Recovery workshops to customers, and interpreting/managing Statements of Work (SOW’s).
• Have oversight of Cyber Recovery solutions at all stages of the lifecycle – from initial requirement gathering/validation, through to solution design and delivery.
• Plan implementations and advance strategies for new initiatives.

Take The First Step Towards Your Dream Career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements:

• Good technical knowledge of Cyber Recovery and Data Protection solutions, including experience with Data Protection / Backup Recovery.
• Strong writing skills and demonstrated ability to document processes for the customer.
• Fluid communication skills in working with the customer, including awareness of stakeholders and ability to influence outcomes.
• Knowledge and understanding (and the application) of project management principles and methodologies, preferably within a Professional Services / Consulting Delivery setting.
• 5 - 8 years experience with the above.

Desirable Requirements:

• Understanding of the wider IT landscape including Network, Storage, Compute , Replication, Backup / Recovery Architectures.
• Understanding of TOGAF framework.